Watch button isn't available
If the Watch button isn't available, check to make sure your rental hasn’t expired. The time left in your rental period is listed on the movie or TV show's detail page. If it hasn’t expired, try the following:
Mobile Device (Phone/Tablet)
1. Verify your mobile device has all necessary software upgrades.
2. Verify that you are on the current version of the application.
3. Verify your data/Wi-Fi connection is strong enough. We recommend a minimum of 10.0 megabits per second (Mbps).
4. Close the mobile app and try again.
5. Power cycle the device.
Web Browser
1. Verify that your computer has all available software upgrades.
2. Verify that you are on the current version of the browser (or a supported version).
3. Verify your data/Wi-Fi connection is strong enough. We recommend a minimum 10.0 megabits per second (Mbps)..
4. Close the browser and try again.
5. Restart your computer.