Promo code not working

We are sorry that you are having trouble. Here are a few reasons to consider:

1. You don't meet the promotional qualifications in your cart.
For example, your promo code is for a Rent 1 / Get 1 Free.  You must have two qualifying products in your cart for this to apply.
For example, your promo code is for $.75 off at a Walmart kiosk.  You must be renting at a kiosk located in a Walmart for this to apply.
2. The code has already expired.
3. The code has already been used.
4. The promotional code is being entered incorrectly.

Please note that we don't use the number 0 in our codes, but rather the letter O.

If none of these situations apply, contact our Customer Care Team for help at https://redbox.custhelp.com/app/ask.

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