Reserved with wrong card

We'll hold onto your disc until 9 p.m. the day after you reserve it, but we require the payment card associated with the reservation to be used when picking it up.  You can see which card is required in the reservation confirmation email.

You might be able to cancel your reservation if it's still within the rental period and has yet to be picked up. Please email customerservice@redbox.com and our Customer Care team we will get back to you as soon as possible.

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