Unknown charges

Redbox will attempt to collect the full balance due upon return of the disc or at the end of the maximum rental period. If we are unable to collect the full balance due, you may see partial amounts reflected on your email receipt (if the email address was provided during checkout) or reflected within your online account.

Viewing Recent Transactions - Redbox Online Account

1. Login to your online account at https://www.redbox.com.
2. View your transaction history.
3. See if any recent transactions have outstanding balances or recently collected balances

No Online Account - Email Not Provided at Checkout

Contact us and we can review the transaction information with you. You can reach us at 1-866-REDBOX3.

If you still have questions regarding your payment history, contact us at https://redbox.custhelp.com/app/ask so we can help.

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